Cameron Olthuis

All you business and website owners listen up and listen well. Avante Gardens, an Anaheim Florist, is going to school you on building loyal customers, links, and positive buzz all in one shot….

So how many of you remember my story about FTD Sucks and how they screwed me over on Valentine’s Day? If you don’t the click over and read it really quick so you can be up to speed.

So, there is this super bad-ass floral shop up in Anaheim that took notice of my post and decided they’d use my bad experience to their advantage to win over a new customer, me. Shortly after I checked into my hotel for SMX I got a knock on my door. It was a room service dude that had a bouquet of flowers for me. At first I thought maybe I had a secret admirer that wanted some lovin’ or maybe the SMX crew was just going the extra mile for their speakers. Nope, I was wrong. The following note was included in the flowers…

Dear Cameron, After reading your plight with FTD during Valentine’s Day, I just want to put in a plug for local florists. I’m looking forward to your presentation.

Wow! My heart melted. I was in love. I thought this was one of the coolest things ever and couldn’t believe someone remembered and cared about little ol’ me.

I just snapped that pic of me with the flowers. The ladies tell me that’s a super nice bouquet. Huge thank you to Avante, you effin rock and I love you.

Hope you all learned something. This would have been a great opportunity for FTD to step to the plate and make good with me… they didn’t and now they can kiss my badonkadonk. I will never order from that piece of crap company again and have told as many people as possible not to as well. They obviously don’t care about their customers. Now, on the flip-side - you all know a good florist.